UX Skills
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A/B testing
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Audience segmentation
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Card sorting
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Competitive analysis
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Content audits
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Content strategy development
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Contextual inquiries
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Data analysis and synthesis
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Ethnographic research
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Field studies
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Heuristic evaluations
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Information architecting
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Journey mapping
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Literature reviews
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Paper prototyping
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Persona development
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Stakeholder interviewing
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Study design
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Survey design and analysis
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Usability testing (lab based, remote, guerrilla)
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User interviews and focus groups
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Wireframing
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Workshop facilitation
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Strategy & Leadership Skills
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Budget management
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Client engagement
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Developing and delivering presentations
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Developing workflows
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Mentoring clients and team members
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Project management
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Resource management
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Strategy development
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Training and workshop facilitation
Applications
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Balsamiq
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Basecamp
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Keynote
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Google Docs, Sheets, and Slides
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Office products (Word, Excel, PowerPoint, SharePoint)
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Optimal Workshop (OptimalSort, Treejack)
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Morae
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UserTesting
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Survey Gizmo, Survey Monkey, Qualtrics